Mga Tuntunin ng Serbisyo

【Salin sa Filipino】

These Terms of Serbisyo ("Terms") govern the use of the reservation assistance, communication support, interpretation support, and related services ("Serbisyo") provided by [Serbisyo Name] ("Company"). mga Gumagamit shall use the Serbisyo in accordance with these Terms. The English version of these Terms shall be the official and governing version. Any translated version is provided for reference purposes only.

【Salin sa Filipino】

For purposes of these Terms:

1. "User" means a person using the Serbisyo directly or through an authorized proxy.
2. "Patient" means the individual receiving medical services.
3. "Institusyong Medikal" means clinics, hospitals, pharmacies, and other healthcare-related providers in Japan.
4. "Reservation Completion" means the point at which the Institusyong Medikal confirms the reservation and the Company sends a confirmation notice to the User.
5. "Authorization Hold" means a temporary payment authorization prior to Reservation Completion.
6. "Interpretation Provider" means a third-party interpreter or translator arranged by the Company.

【Salin sa Filipino】

The Serbisyo assists mga Gumagamit in obtaining reservations at Institusyong Medikals in Japan, primarily for elective and private medical services. The Serbisyo may include reservation assistance, communication support, AI-assisted translation, interpretation support, and related services. [Serbisyo Name] does not recommend, rank, endorse, or guarantee any Institusyong Medikal.

【Salin sa Filipino】

[Serbisyo Name] does not provide diagnosis, treatment, prescriptions, medical judgment, medical advice, or emergency medical services. All medical decisions shall be made solely by the User and licensed medical professionals.

【Salin sa Filipino】

mga Gumagamit are responsible for preparing and maintaining all devices, communication lines, software, and internet access necessary to use the Serbisyo. [Serbisyo Name] shall not be liable for issues caused by communication failures, device settings, or third-party services.

【Salin sa Filipino】

mga Gumagamit shall provide truthful, accurate, and current information when registering.

【Salin sa Filipino】

[Serbisyo Name] may require email verification before use of the Serbisyo. mga Gumagamit shall maintain a valid email address capable of receiving Company notices.

【Salin sa Filipino】

Family members, companions, or third parties authorized by the Patient may make reservations on behalf of the Patient. The proxy making the reservation represents and warrants that valid authorization has been obtained.

【Salin sa Filipino】

mga Gumagamit shall promptly update any changed registration information. [Serbisyo Name] shall not be responsible for disadvantages caused by inaccurate or outdated information.

【Salin sa Filipino】

mga Gumagamit shall properly manage their accounts and may not share, transfer, lend, or allow third parties to use them.

【Salin sa Filipino】

Reservation requests must be submitted through the designated reservation form. Medical history, symptoms, medications, and related information may be voluntarily submitted through forms or chat.

【Salin sa Filipino】

[Serbisyo Name] will contact Institusyong Medikals based on information provided by the User. [Serbisyo Name] does not guarantee reservation availability, preferred dates, treatment availability, or acceptance by any Institusyong Medikal.

【Salin sa Filipino】

Reservations are completed only upon:

1. confirmation by the Institusyong Medikal; and
2. transmission of a reservation confirmation notice by the Company.

【Salin sa Filipino】

Reservations may fail due to Institusyong Medikal availability, medical restrictions, language limitations, regional limitations, or insufficient information. If reservations cannot be completed, the Company shall release or void the Authorization Hold.

【Salin sa Filipino】

Any medical contract shall be formed directly between the User or Patient and the Institusyong Medikal. [Serbisyo Name] is not a party to medical treatment or medical services.

【Salin sa Filipino】

[Serbisyo Name] does not guarantee the accuracy, completeness, legality, usefulness, or current status of Institusyong Medikal information.

【Salin sa Filipino】

Changes or cancellations after Reservation Completion shall follow Institusyong Medikal policies and Company procedures. Fees paid to the Company are generally non-refundable after Reservation Completion.

【Salin sa Filipino】

The Serbisyo may utilize AI-assisted translation technologies. AI-generated translations may contain errors, inaccuracies, omissions, or contextual misunderstandings.

【Salin sa Filipino】

[Serbisyo Name] may arrange third-party interpretation providers for voice-call interpretation support. Interpretation services are limited to language assistance and do not constitute medical advice or medical practice.

【Salin sa Filipino】

Interpretation services do not guarantee complete or perfectly accurate translation of medical explanations. mga Gumagamit shall directly confirm important medical matters with Institusyong Medikals.

【Salin sa Filipino】

[Serbisyo Name] may record or retain calls, chats, communications, and logs for quality improvement, dispute resolution, fraud prevention, compliance, and interpretation quality management.

【Salin sa Filipino】

The Serbisyo does not provide emergency medical support. mga Gumagamit should immediately contact emergency services, including 119 in Japan, during emergencies.

【Salin sa Filipino】

mga Gumagamit shall pay reservation assistance fees, interpretation option fees, and other fees separately displayed by the Company. Medical expenses, prescriptions, examination fees, and pharmacy charges shall be paid directly to Institusyong Medikals or pharmacies.

【Salin sa Filipino】

[Serbisyo Name] may perform an Authorization Hold through third-party payment providers before Reservation Completion.

【Salin sa Filipino】

Payment capture shall occur only after Reservation Completion. If reservations cannot be completed, the Company shall release or void the Authorization Hold.

【Salin sa Filipino】

After Reservation Completion and payment capture, fees are non-refundable except where required by law or where the Company determines that a material defect in the Serbisyo occurred.

【Salin sa Filipino】

Payments are processed through Stripe or other third-party payment providers designated by the Company. [Serbisyo Name] does not directly store credit card numbers except where legally required.

【Salin sa Filipino】

Foreign exchange fluctuations, overseas payment fees, and banking charges may cause differences between displayed and charged amounts.

【Salin sa Filipino】

mga Gumagamit shall provide accurate, complete, and current information. [Serbisyo Name] shall not be liable for disadvantages caused by inaccurate or incomplete information.

【Salin sa Filipino】

mga Gumagamit shall not:

1. provide false information;
2. impersonate others;
3. harass staff, interpreters, Institusyong Medikals, or third parties;
4. use the Serbisyo for unlawful purposes;
5. reproduce or redistribute Serbisyo content without authorization;
6. use bots, scraping, or automated tools;
7. resell the Serbisyo;
8. create multiple accounts; or
9. interfere with operation of the Serbisyo.

【Salin sa Filipino】

All intellectual property rights relating to the Serbisyo belong to the Company or lawful rights holders.

【Salin sa Filipino】

mga Gumagamit shall not interfere with the systems, networks, servers, security, or operations of the Serbisyo.

【Salin sa Filipino】

[Serbisyo Name] may suspend access to the Serbisyo without prior notice if the User violates these Terms.

【Salin sa Filipino】

[Serbisyo Name] may delete accounts and deny future access for serious violations. Refunds may be denied in such cases.

【Salin sa Filipino】

[Serbisyo Name] may modify, suspend, or terminate the Serbisyo at any time.

【Salin sa Filipino】

[Serbisyo Name] may collect names, dates of birth, gender, nationality, email addresses, accommodation information, symptoms, medical history, medications, and related information necessary for operation of the Serbisyo.

【Salin sa Filipino】

mga Gumagamit consent to the use of medical-related information for reservation assistance, Institusyong Medikal communication, and interpretation support.

【Salin sa Filipino】

[Serbisyo Name] may share or entrust User information to Institusyong Medikals, interpretation providers, payment providers, cloud service providers, AI providers, and other contractors.

【Salin sa Filipino】

[Serbisyo Name] may utilize external AI services including OpenAI API for translation, communication support, and quality improvement.

【Salin sa Filipino】

[Serbisyo Name] may retain logs, reservation records, communication records, and payment records for compliance, fraud prevention, dispute resolution, and quality management.

【Salin sa Filipino】

[Serbisyo Name] does not guarantee reservation success, preferred dates, treatment availability, or Institusyong Medikal availability.

【Salin sa Filipino】

[Serbisyo Name] shall not be liable for medical outcomes, side effects, prescriptions, treatment results, or disputes involving Institusyong Medikals.

【Salin sa Filipino】

[Serbisyo Name] does not guarantee error-free translations or interpretation.

【Salin sa Filipino】

[Serbisyo Name] shall not be liable for failures caused by communication issues, system failures, third-party service failures, or device problems.

【Salin sa Filipino】

[Serbisyo Name] shall not be liable for delays or failures caused by natural disasters, epidemics, war, legal changes, government actions, or other force majeure events.

【Salin sa Filipino】

To the maximum extent permitted by law, the Company's liability shall be limited to refunds of fees actually paid for the affected Serbisyo. [Serbisyo Name] shall not be liable for indirect, incidental, consequential, special, lost-profit, or medical-related damages.

【Salin sa Filipino】

[Serbisyo Name] may amend these Terms at any time. Amended Terms become effective upon publication on the Serbisyo unless otherwise specified.

【Salin sa Filipino】

[Serbisyo Name] may provide notices through the Serbisyo, email, chat, or other methods designated by the Company.

【Salin sa Filipino】

mga Gumagamit may not assign or transfer rights or obligations under these Terms without prior written consent from the Company.

【Salin sa Filipino】

If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain fully effective.

【Salin sa Filipino】

These Terms shall be governed by and construed in accordance with the laws of Japan.

【Salin sa Filipino】

Any disputes arising out of or relating to these Terms or the Serbisyo shall be subject to the exclusive jurisdiction of the Tokyo District Court or Tokyo Summary Court in Japan.