सेवा की शर्तें

【हिंदी अनुवाद】

These Terms of सेवा ("Terms") govern the use of the reservation assistance, communication support, interpretation support, and related services ("सेवा") provided by [सेवा Name] ("Company"). उपयोगकर्ता shall use the सेवा in accordance with these Terms. The English version of these Terms shall be the official and governing version. Any translated version is provided for reference purposes only.

【हिंदी अनुवाद】

For purposes of these Terms:

1. "User" means a person using the सेवा directly or through an authorized proxy.
2. "Patient" means the individual receiving medical services.
3. "चिकित्सा संस्थान" means clinics, hospitals, pharmacies, and other healthcare-related providers in Japan.
4. "Reservation Completion" means the point at which the चिकित्सा संस्थान confirms the reservation and the Company sends a confirmation notice to the User.
5. "Authorization Hold" means a temporary payment authorization prior to Reservation Completion.
6. "Interpretation Provider" means a third-party interpreter or translator arranged by the Company.

【हिंदी अनुवाद】

The सेवा assists उपयोगकर्ता in obtaining reservations at चिकित्सा संस्थानs in Japan, primarily for elective and private medical services. The सेवा may include reservation assistance, communication support, AI-assisted translation, interpretation support, and related services. [सेवा Name] does not recommend, rank, endorse, or guarantee any चिकित्सा संस्थान.

【हिंदी अनुवाद】

[सेवा Name] does not provide diagnosis, treatment, prescriptions, medical judgment, medical advice, or emergency medical services. All medical decisions shall be made solely by the User and licensed medical professionals.

【हिंदी अनुवाद】

उपयोगकर्ता are responsible for preparing and maintaining all devices, communication lines, software, and internet access necessary to use the सेवा. [सेवा Name] shall not be liable for issues caused by communication failures, device settings, or third-party services.

【हिंदी अनुवाद】

उपयोगकर्ता shall provide truthful, accurate, and current information when registering.

【हिंदी अनुवाद】

[सेवा Name] may require email verification before use of the सेवा. उपयोगकर्ता shall maintain a valid email address capable of receiving Company notices.

【हिंदी अनुवाद】

Family members, companions, or third parties authorized by the Patient may make reservations on behalf of the Patient. The proxy making the reservation represents and warrants that valid authorization has been obtained.

【हिंदी अनुवाद】

उपयोगकर्ता shall promptly update any changed registration information. [सेवा Name] shall not be responsible for disadvantages caused by inaccurate or outdated information.

【हिंदी अनुवाद】

उपयोगकर्ता shall properly manage their accounts and may not share, transfer, lend, or allow third parties to use them.

【हिंदी अनुवाद】

Reservation requests must be submitted through the designated reservation form. Medical history, symptoms, medications, and related information may be voluntarily submitted through forms or chat.

【हिंदी अनुवाद】

[सेवा Name] will contact चिकित्सा संस्थानs based on information provided by the User. [सेवा Name] does not guarantee reservation availability, preferred dates, treatment availability, or acceptance by any चिकित्सा संस्थान.

【हिंदी अनुवाद】

Reservations are completed only upon:

1. confirmation by the चिकित्सा संस्थान; and
2. transmission of a reservation confirmation notice by the Company.

【हिंदी अनुवाद】

Reservations may fail due to चिकित्सा संस्थान availability, medical restrictions, language limitations, regional limitations, or insufficient information. If reservations cannot be completed, the Company shall release or void the Authorization Hold.

【हिंदी अनुवाद】

Any medical contract shall be formed directly between the User or Patient and the चिकित्सा संस्थान. [सेवा Name] is not a party to medical treatment or medical services.

【हिंदी अनुवाद】

[सेवा Name] does not guarantee the accuracy, completeness, legality, usefulness, or current status of चिकित्सा संस्थान information.

【हिंदी अनुवाद】

Changes or cancellations after Reservation Completion shall follow चिकित्सा संस्थान policies and Company procedures. Fees paid to the Company are generally non-refundable after Reservation Completion.

【हिंदी अनुवाद】

The सेवा may utilize AI-assisted translation technologies. AI-generated translations may contain errors, inaccuracies, omissions, or contextual misunderstandings.

【हिंदी अनुवाद】

[सेवा Name] may arrange third-party interpretation providers for voice-call interpretation support. Interpretation services are limited to language assistance and do not constitute medical advice or medical practice.

【हिंदी अनुवाद】

Interpretation services do not guarantee complete or perfectly accurate translation of medical explanations. उपयोगकर्ता shall directly confirm important medical matters with चिकित्सा संस्थानs.

【हिंदी अनुवाद】

[सेवा Name] may record or retain calls, chats, communications, and logs for quality improvement, dispute resolution, fraud prevention, compliance, and interpretation quality management.

【हिंदी अनुवाद】

The सेवा does not provide emergency medical support. उपयोगकर्ता should immediately contact emergency services, including 119 in Japan, during emergencies.

【हिंदी अनुवाद】

उपयोगकर्ता shall pay reservation assistance fees, interpretation option fees, and other fees separately displayed by the Company. Medical expenses, prescriptions, examination fees, and pharmacy charges shall be paid directly to चिकित्सा संस्थानs or pharmacies.

【हिंदी अनुवाद】

[सेवा Name] may perform an Authorization Hold through third-party payment providers before Reservation Completion.

【हिंदी अनुवाद】

Payment capture shall occur only after Reservation Completion. If reservations cannot be completed, the Company shall release or void the Authorization Hold.

【हिंदी अनुवाद】

After Reservation Completion and payment capture, fees are non-refundable except where required by law or where the Company determines that a material defect in the सेवा occurred.

【हिंदी अनुवाद】

Payments are processed through Stripe or other third-party payment providers designated by the Company. [सेवा Name] does not directly store credit card numbers except where legally required.

【हिंदी अनुवाद】

Foreign exchange fluctuations, overseas payment fees, and banking charges may cause differences between displayed and charged amounts.

【हिंदी अनुवाद】

उपयोगकर्ता shall provide accurate, complete, and current information. [सेवा Name] shall not be liable for disadvantages caused by inaccurate or incomplete information.

【हिंदी अनुवाद】

उपयोगकर्ता shall not:

1. provide false information;
2. impersonate others;
3. harass staff, interpreters, चिकित्सा संस्थानs, or third parties;
4. use the सेवा for unlawful purposes;
5. reproduce or redistribute सेवा content without authorization;
6. use bots, scraping, or automated tools;
7. resell the सेवा;
8. create multiple accounts; or
9. interfere with operation of the सेवा.

【हिंदी अनुवाद】

All intellectual property rights relating to the सेवा belong to the Company or lawful rights holders.

【हिंदी अनुवाद】

उपयोगकर्ता shall not interfere with the systems, networks, servers, security, or operations of the सेवा.

【हिंदी अनुवाद】

[सेवा Name] may suspend access to the सेवा without prior notice if the User violates these Terms.

【हिंदी अनुवाद】

[सेवा Name] may delete accounts and deny future access for serious violations. Refunds may be denied in such cases.

【हिंदी अनुवाद】

[सेवा Name] may modify, suspend, or terminate the सेवा at any time.

【हिंदी अनुवाद】

[सेवा Name] may collect names, dates of birth, gender, nationality, email addresses, accommodation information, symptoms, medical history, medications, and related information necessary for operation of the सेवा.

【हिंदी अनुवाद】

उपयोगकर्ता consent to the use of medical-related information for reservation assistance, चिकित्सा संस्थान communication, and interpretation support.

【हिंदी अनुवाद】

[सेवा Name] may share or entrust User information to चिकित्सा संस्थानs, interpretation providers, payment providers, cloud service providers, AI providers, and other contractors.

【हिंदी अनुवाद】

[सेवा Name] may utilize external AI services including OpenAI API for translation, communication support, and quality improvement.

【हिंदी अनुवाद】

[सेवा Name] may retain logs, reservation records, communication records, and payment records for compliance, fraud prevention, dispute resolution, and quality management.

【हिंदी अनुवाद】

[सेवा Name] does not guarantee reservation success, preferred dates, treatment availability, or चिकित्सा संस्थान availability.

【हिंदी अनुवाद】

[सेवा Name] shall not be liable for medical outcomes, side effects, prescriptions, treatment results, or disputes involving चिकित्सा संस्थानs.

【हिंदी अनुवाद】

[सेवा Name] does not guarantee error-free translations or interpretation.

【हिंदी अनुवाद】

[सेवा Name] shall not be liable for failures caused by communication issues, system failures, third-party service failures, or device problems.

【हिंदी अनुवाद】

[सेवा Name] shall not be liable for delays or failures caused by natural disasters, epidemics, war, legal changes, government actions, or other force majeure events.

【हिंदी अनुवाद】

To the maximum extent permitted by law, the Company's liability shall be limited to refunds of fees actually paid for the affected सेवा. [सेवा Name] shall not be liable for indirect, incidental, consequential, special, lost-profit, or medical-related damages.

【हिंदी अनुवाद】

[सेवा Name] may amend these Terms at any time. Amended Terms become effective upon publication on the सेवा unless otherwise specified.

【हिंदी अनुवाद】

[सेवा Name] may provide notices through the सेवा, email, chat, or other methods designated by the Company.

【हिंदी अनुवाद】

उपयोगकर्ता may not assign or transfer rights or obligations under these Terms without prior written consent from the Company.

【हिंदी अनुवाद】

If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain fully effective.

【हिंदी अनुवाद】

These Terms shall be governed by and construed in accordance with the laws of Japan.

【हिंदी अनुवाद】

Any disputes arising out of or relating to these Terms or the सेवा shall be subject to the exclusive jurisdiction of the Tokyo District Court or Tokyo Summary Court in Japan.